Privacy Policy
How we handle and protect your information
Last updated:
Introduction
Glixarexuth ("we", "our", or "us") operates the website glixarexuth.ddd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our handcrafted scarves, jewelry, and accessory kits.
We are the data controller for the personal data we process. Our processing of personal data is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to visitors and customers in the United Kingdom.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Place an order for our handcrafted accessories or crafting kits
- Register for a workshop or crafting session
- Contact us through our enquiry form
- Subscribe to receive updates about new collections
- Request a custom accessory consultation
This information may include your name, email address, postal address, telephone number, and payment details necessary to fulfil your order for scarves, jewelry, or crafting materials.
Legal Basis for Processing
We process your personal data only where we have a lawful basis:
- Contract: To perform our contract with you (e.g. processing orders, delivery, customer service).
- Consent: Where you have given clear consent (e.g. marketing communications, optional cookies).
- Legitimate interests: To run our business, improve our website and services, and prevent fraud, where this does not override your rights.
- Legal obligation: Where we must comply with the law (e.g. tax, accounting).
How We Use Your Information
We use the information we collect to:
- Process and fulfil orders for our handcrafted accessories and kits
- Arrange custom design consultations for bespoke pieces
- Communicate with you about your purchases, workshops, or enquiries
- Send updates about new accessory collections (with your consent)
- Improve our website and accessory crafting services
- Respond to your questions about our products and techniques
International Transfers
We store and process your data within the United Kingdom. If we ever need to transfer your data outside the UK, we will ensure appropriate safeguards (such as UK adequacy decisions or standard contractual clauses) are in place as required by UK law.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist with payment processing for accessory purchases
- Delivery partners who ship your scarves, jewelry, and kits
- Professional advisors as required by law
Data Retention
We keep your personal data only for as long as necessary for the purposes set out in this policy. Typically: order and payment data for up to 7 years for legal and accounting purposes; marketing consent and contact data until you withdraw consent or ask for deletion; enquiry data for a reasonable period to respond and follow up. After that, we securely delete or anonymise the data.
Data Security
We implement appropriate technical and organisational measures to protect your personal information, in line with UK GDPR. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security of your data.
Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access the personal information we hold about you (subject access request)
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (right to be forgotten), where applicable
- Object to processing based on legitimate interests or for direct marketing
- Request restriction of processing in certain circumstances
- Data portability (receive your data in a structured, machine-readable format where applicable)
- Withdraw consent at any time where processing is based on consent (without affecting the lawfulness of processing before withdrawal)
To exercise any of these rights, contact us using the details below. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk/make-a-complaint.
Cookies
We use cookies to enhance your browsing experience. For more information, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Address: 10b Berkeley St, London W1J 8DR, United Kingdom
- Phone: +44 20 7499 3261
- Email: business@glixarexuth.world